Name: Joshua Gardner

Company: Point Electrical

Employees: 6

Location: Hertfordshire

Joshua Gardner, Point Electrical, talks to Zano about his career, technical challenges and why he has joined the Zano Brand Ambassador Programme.

Why did you become an electrician?

I’ve always been interested in how things work. Before becoming an electrician, I worked as an audio-visual engineer, so I’ve always been surrounded by cables and big racks of equipment. I suppose there’s always been something in me that likes this sort of work – my grandfather was an electrician, so maybe it’s in the blood!

What do you enjoy about your job?

I really love the detail in things. When a client says, “this is the project, this is where we are with it now, this is where we want it to be,” and we get to figure out the different stages and deliver it...that’s satisfying. I think it’s important to always be proud of what you do: if you put love and care into everything, even simple things like cabling, the end result is always better and the customer is happier.

What’s the most interesting job you’ve worked on?

We do lots of data centre work, for big clients who we’re not allowed to name for obvious reasons. It’s a big responsibility – especially when you see those high profile cases of how it can go wrong, like the Heathrow Airport data collapse. When you are working on critical power facilities, the knock on effect can be huge. It’s so important to get it right.

On the domestic side of things, we’ve worked in some big domestic properties that have phenomenal control gear. Honestly, these houses have plant rooms to cope with the control they have through the house. They are extremely high tech – and as they are high-end dwellings, the finish has to be perfect.

What are the biggest challenges you face day to day?

Lighting. Specifically, doing it well. The state of lighting products at the moment – a lot of them are useless. They’re just not designed for the installer, which makes it really tough to get the finish you want. We’ve got some good relationships with manufacturers so do try to give our feedback.

What services arey most in demand?

Firstly, electrical surveys. There are a lot of people, particularly landlords, who are realising they need to do something about their existing electrical installations, but don’t know what. Secondly, off the shelf automation.

Why did you decide to become a Zano Brand Ambassador?

Quality is important, and Zano seem to really understand that. We’ll never go for the cheapest equipment, as we know that you get what you pay for and if you want something reliable, go for quality. When we buy a Zano dimmer, we know it will work from the start, and it will be easy to install, which can dramatically cut our labour costs.